Summary of Key Points
This Privacy Notice explains what personal information we collect, why we process it, when we share it, how it's protected, and how you can exercise your rights. If you disagree with these practices, please do not use our Services. Contact: support@ezr3nabtah.com.
1. What information do we collect?
In Short: We collect personal information that you provide directly, such as names, phone numbers, emails, and addresses. We also may collect device / application data and location if you grant permission.
Personal information you disclose to us
When you register or contact us we may collect:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
We do not process sensitive personal information (e.g. racial or religious data) and we do not collect information from third parties.
Application Data
If you use our mobile app (Ezra Nabtah-Shop and plant / إزرع نبتة -تسوق و اغرس نبتتك) and grant permission we may access:
- Geolocation (continuous or when app is in use)
- Device features: camera, storage
- Push notification permissions
Payments: We use Hyperpay to process payments; payment data is handled by Hyperpay. See their privacy page at hyperpay.com.
2. How do we process your information?
In Short: We process data to provide, improve, and administer our Services, communicate with you, and to comply with legal requirements.
Use cases
- Account creation, authentication, and management
- Delivery and facilitation of requested services
- Security, fraud prevention, and troubleshooting
Google APIs: our use of Google API data complies with Google API Services User Data Policy (Limited Use requirements).
5. How long do we keep your information?
In Short: We retain personal information only as long as necessary for the purposes described or as required by law.
Retention policy
When we no longer need your data we will delete or anonymize it, except when storage in backups or legal obligations require retention.
6. How do we keep your information safe?
In Short: We apply reasonable technical and organizational measures, but cannot guarantee absolute security.
Security measures
We use industry-standard safeguards and internal controls to protect personal data. However, no online system is 100% secure — transmission and storage are at your own risk.
7. What are your privacy rights?
In Short: You may review, change, or terminate your account and withdraw consent where applicable.
Exercising your rights
Update account settings in-app or contact us at support@ezr3nabtah.com. Deactivation or deletion requests will be handled in accordance with legal obligations; some data may be retained to prevent fraud or to comply with the law.
8. Controls for Do-Not-Track features
We do not currently respond to DNT browser signals because no uniform standard exists. If adopted, we will update this notice.
9. Do we make updates to this notice?
Yes. We will update this Privacy Notice from time to time. Material changes will be indicated by a revised date and may be communicated directly.
10. How can you contact us about this notice?
If you have questions or comments please email support@ezr3nabtah.com or write to:
Qurat AinRiyadh
Saudi Arabia
11. How can you review, update, or delete the data we collect from you?
Submit a Data Subject Access Request (DSAR) or contact support. We will respond in accordance with applicable law.